FAQ
Home>FAQ >

Q1:What are the payment term?

A: Generally,We quote FOB base on FCL / EXW term for LCL shipment Foshan price, T/T 30% deposit, confirmed balance before shipment, but other payment term is possible,such as L/C,DP .

Q2: How about your delivery time?

A: Generally, it will take 30-40 days for first order and 20-25 days for repeat orders after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order.

Q3:Can I order the sample to check the quality?

A: Yes,We are glad to supply the sample if we have ready parts in stock..After you place bulk order, the sample cost will refunded.

Q4: Do you test all your goods before delivery?

A: Yes, in order to ensure that customers can receive complete goods,we have 100% test before delivery.

Q5:Do you have any after-sale services?

A: (1)Yes,certainly.We provide 3 years warranty,and we will offer online technical support during our office hour(which is Beijing time:9:00~12:00,13:30~17:30).We are glad to serve you. (2)Besides,we can provide 1% free spare parts send together with ea

Q6:Do you provide OEM /ODM service?

A: Yes, we do OEM /ODM service.

Q7: Do yo accept customized logo?

A: Yes,we do.As long as customers provide their own logo,we can do customized by even one piece.

ADEMA GIVE YOU AN EASY HOME

  • [email protected]

  • +86 13923244619

  • No.01-02,Block C20,Ceramic international, Chancheng District,Foshan City,China

Technical Support: Magic Lamp